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General Order Questions

How will I know if my order was sucessfully placed?

We've got a rather responsive shopping experience, and within moments after an order has been placed and payment successfully authorized, an order confirmation will be sent to the email address used when logging in to your account and on order.

Can I change or modify my order?

If you are needing to change or modify your order with any of the changes below, please let us know within 30 minutes of placing your order during our business hours of 8AM - 5PM CST. Our systems are very automated, and since the warehouse could rece

Why do I have multiple charges on my account?

If you were to run into errors on the checkout page, you could find that there are pending authorizations that stem from declined transactions. Many times, we see this happen when the billing address for the card is entered incorrectly or is not what