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General Order Questions

How will I know if my order was sucessfully placed?

We've got a rather responsive shopping experience, and within moments after an order has been placed and payment successfully authorized, an order confirmation will be sent to the email address used when logging in to your account and on order.

Can I change or modify my order?

If your order was placed less than 8 hours prior to reaching out, we might be able to help make changes to an order if the warehouse has not yet received and processed the order. If you need any changes, please be sure to message us right away with c

Why do I have multiple charges on my account?

If you were to run into errors on the checkout page, you could find that there are pending authorizations that stem from declined transactions. Many times, we see this happen when the billing address for the card is entered incorrectly or is not what